About the Program
Measurable Management is a very successful process improvement program designed to enable companies
to translate good intentions (their strategies) into measurable outcomes. The Measurable Management™ program initiates
change that is both sustainable and profitable. Measurable Management was
developed and introduced by McQuillan-Byrne, a firm based in the UK.
This program reflects the essence of MarkWest Consulting's philosophy for "Delivering Results"; we are pleased
to offer this exceptional program in the US and excited about the opportunity to help your organization achieve
measurable improvements for its business.
Target Audience
Measurable Management is aimed at team leaders, supervisors and first line
managers (FLM).
How Does Measurable Management Fit with Other Quality Initiatives?
Program Curriculum
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Performing business needs analysis and defining key business issues
for improvement |
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Understanding roles and responsibilities of being a manager |
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Influencing behavior and recognizing the benefits of managing in a
developmental way |
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Gaining an appreciation of the customer and supplier roles (both internal
and external) |
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Defining quality goods and services and realizing the need for continual
improvement |
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Understanding systems, processes and the way in which they can be
analyzed |
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Identifying areas for improvement in resources, process and conditions |
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Implementing and evaluating plans for immediate action |
Program Structure
Management Focus
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Individual work skills with the goal of increasing efficiency and
productivity |
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Continuity of management approach throughout the organization |
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A framework of work-based projects to ensure managers are addressing
key business issues |
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A process designed to strengthen quality initiatives such as TQM,
Lean Thinking & Six Sigma |
Measurable Results
Your managers will devise and implement initiatives to improve business
performance based on key business objectives driven by organizational needs.
Bottom line: Tangible, measurable results including costs savings, increased
productivity, improved efficiency, reduced waste, and a positive attitude
for change with your workforce. The measurable outcomes will provide a return
on investment . . . we guarantee it!
Look what companies who have gone through the program have to say about
Measurable Management

View Video
Shur-Co, Inc. (www.shurco.com)
The first Measurable Management program in the United States was implemented at Shur-Co, a family
owned business with 270 employees located in the community of Yankton, SD. The owner, Bill
Shorma, put his total management team, 32 members including himself, through the Measurable Management
program. At the end of the six month program, Shurco’s management team had implemented 93 ideas for action.
These implemented ideas for action generated measurable outcomes that resulted in a $1.4 million improvement
to their bottom line during the first year alone. Mr. Shorma feels strongly that Shur-Co will continue to
benefit from these improvements for the years to come.
City of South Sioux City (www.southsiouxcity.org)
The first city government in the U.S. has completed the Measurable
Management program with outstanding success. During the program the employees
came up with process improvements that will generate savings of over
$500,000 in just the first year. The City of South Sioux City's City
Administrator, Lance Hedquist, stated, "Our City council has always
been business like in its approach and the city is known for its efficiencies,
but as you can see we can always do better."
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